Privacy Policy

1. Introduction

EverydayServiceNexus ("us," "we," or "our") is dedicated to safeguarding your privacy. This Privacy Policy outlines our procedures regarding the collection, use, and protection of your information when you access our website everydayservicenexus.sbs or avail of our yacht charter services.

By utilizing our offerings, you agree to the data practices detailed in this document. This policy adheres to the privacy laws in place such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and additional pertinent Canadian privacy laws.

2. Collected Information

2.1 Personally Identifiable Information

Select personal details are gathered from you when you willingly supply them to us, for example:

• Scheduling a yacht charter
• Reaching out through our website or telephone
• Enrolling in our newsletter distribution
• Submitting forms via our website
• Engaging in surveys or marketing events

Such personal details may comprise:

• Identity and contact info (such as email, phone number, and mailing address)
• Financial details for payments (handled securely via third-party service providers)
• Specific preferences and requirements for your charter
• Emergency point of contact details
• Food allergies or health-related information (if supplied)

2.2 Information Collected Automatically

Automatic data collection occurs upon visiting our website, detailing information about your device and browsing actions:

• Device location and IP details
• Web browser identification and version
• Visited pages and duration of site activity
• Referral websites
• Device specifications (such as the type, display resolution, etc.)

2.3 Cookies and Other Tracking Methods

Our website uses cookies and analogous tracking methods to augment your experience. These technologies serve to:

• Store your preferences
• Assess site usage and effectiveness
• Offer personalized content
• Enhance our offerings

Your preferences for cookies can be managed via your web browser or our consent banner for cookies.

3. Utilization of Collected Information

The information we accrue is employed for various purposes:

• Provision of Services: To administer yacht charter services, handle reservations, and maintain communication concerning bookings
• Support for Customers: To address queries and offer support
• Transaction Processing: To carry out payment processing and manage financial transactions
• Guaranteeing Safety and Security: To ensure the security of operations and prevent fraudulent activities
• Promotional Outreach: To dispatch marketing content and news, with your permission
• Website Enhancement: To evaluate user interaction and refine website functionality
• Observance of Legal Duties: To adhere to prevailing legal and regulatory requirements

4. Disclosure and Sharing of Information

Your personal information is neither sold, exchanged, nor leased to third parties. We may disclose your data under specific conditions:

4.1 With Service Providers

We might reveal details to third-party service providers who aid us with tasks including payment facilitation, web hosting and maintenance, email marketing, analytical tracking, and customer service.

4.2 Under Legal Compulsion

Under the law, or to comply with legal processes, court decrees, crisis scenarios, or inquiries into possible criminal activities, we may need to disclose your data.

4.3 During Business Reconfigurations

If there is a merger, acquisition, or asset sale, your personal information may be part of the assets transferred.

5. Security of Data

We enforce fitting technical and operational safeguards to secure your personal details against unauthorized access, changes, exposure, or destruction. These include encryption, protected servers, regulated access, frequent evaluations, and instructing our staff.

We acknowledge that no data transmission or storage method on the internet is entirely secure and therefore cannot assure the absolute safety of your information.

6. Retention of Data

Your personal details are kept solely for the period essential to satisfy the purposes for which they were collected or as dictated by regulatory requirements. Typical retention periods include:

• Charter Reservations: 7 years (for tax/legal reasons)
• Promotional Communications: until you opt-out or the data is deleted
• Online Analytics: 26 months
• Support Interactions: 3 years following the last engagement

7. Your Personal Rights and Selections

Included among your rights are the access to, correction of, deletion (subjected to legal bindings), transferability of data, opting out of marketing, and control over cookies. Should you desire to leverage these rights, please contact us using the information listed below.

8. Services by External Parties

8.1 Use of Google Analytics

Our website employs Google Analytics for the analysis of site interactions. Opting out is possible through the Google Analytics Opt-out Browser Add-on.

8.2 Social Platforms

The website may contain links to social media with independent privacy policies.

8.3 Payment Transactions

Financial transactions are handled securely by third-party processors in compliance with PCI DSS regulations.

9. International Processing of Data

Your data may be transmitted to and processed in territories other than United Kingdom, with necessary precautions as defined by the applicable privacy laws.

10. Privacy Concerning Minors

We do not intentionally collect information from children under the age of 13. If it comes to our notice that such data has been collected, we will take immediate action to eliminate it.

11. Revisions to the Privacy Policy

Changes to this Privacy Policy may occur to reflect alterations in our practices or legal obligations. Announcements about updates will be made on our website, or by messaging registered users or posting notices onsite. Continued interaction after the publication of changes infers your acceptance thereof.

12. How to Reach Us

If there are any concerns or questions regarding this Privacy Policy or our handling of data, please use the following contact details:

13. Compliance with Google Ads User Consent Policy

We conform to Google Ads user consent policy requirements. Changes to your cookie and tracking preferences can be made at any time through our cookie settings.